FAQ

We know how important it is to deliver the application on time, especially when there is a specific market opportunity behind the project. That's why we work in so-called weekly sprints (Agile methodology), during which each stage is carefully planned and reported.

In practice, this means that every week you see the progress of the project and have the opportunity to make corrections on the fly - without waiting for the so-called final implementation. As a result, we achieve our goals much faster and minimize the risk of significant delay.

If, on the other hand, unforeseen changes in requirements arise for various reasons, we always determine together how they will affect the subsequent schedule. Transparency at every stage allows us to react in time and avoid unpleasant surprises.

In such a situation, we propose three solutions:

• Phased implementation (MVP) - we focus on key functionalities
• Flexible scope of work - Time & Material model
• External funding - assistance in attracting investors

It is important to set priorities and divide them into must-have and nice-to-have functionalities.

We guarantee a 3-month warranty and SLA package with 24/7 monitoring. In case of failure, we immediately analyze the cause and fix the problems.

Definitely yes! Our team guides clients through the entire process - from the first concepts and initial workshops (aka workshops) to the final implementation and maintenance of the application. We help you understand what elements are critical to the success of your project and advise you on technology issues.
We have experience in working with both non-technical people and experienced entrepreneurs. During regular meetings and progress demonstrations, we explain everything in real time, so that every decision comes from a full understanding of the available options.

Yes, as a standard, we sign a document with clients called 'Cooperation Agreement' (draft can be seen in our knowledge base). It contains all the key provisions:
- Scope and purpose of cooperation,
- Deadlines and milestones (if it's Fixed Price) or Time & Material model billing method,
- Warranty conditions,
- Copyright transfer,
- Responsibility of the parties,
- Confidentiality rules and RODO,
- Additional clauses (e.g., SLA, server care).
The contract can also detail any necessary attachments, such as the schedule, pricing, or terms of access to the server. This way, both parties know exactly what the cooperation will look like.

Yes, we can provide full server care. This includes, but is not limited to:
- Setup and maintenance of the production environment,
- 24/7 monitoring and emergency response,
- Regular updates and patching of security vulnerabilities,
- Adapt infrastructure to increasing traffic (scaling).
We can work on cloud infrastructure (e.g. AWS, Google Cloud) or on VPS or dedicated servers. It all depends on the specifics of the project and your preferences. Such a service often comes with an SLA, i.e. a detailed description of how quickly we must respond to any problems.

Of course. We have in our team experienced UI/UX Designers and Graphic Designerswho will take care of a professional visual identity, a consistent layout and attractive graphic materials. We can propose both the design of the entire branding (logo, colors, typography), and the preparation of user interface elements and marketing materials.
We start everything with a design workshop, during which we discuss the vision, analyze the competition and the preferences of the target group. As a result, the final visual identity supports the recognition of your product and builds a professional image from the first contact with the user.

We understand that transparency in application development is a priority for you. As standard, we offer customers access to a code repository (e.g. on GitHub or GitLab). This allows you to keep track of the progress and history of changes. Of course, the issues of the scope of access are determined in the contract - if you care about full insight, we take this into account in the provisions.
Insights from the repository also allow you to detect possible bugs faster, consult solutions with your own team or external experts, and thus streamline the application development process.

We prioritize security issues. First and foremost, we use secure and proven infrastructure solutions (e.g. AWS, Google Cloud), use data encryption (SSL/TLS), and regularly update systems. Each project undergoes an internal security audit, penetration testing (if required) and real-time monitoring processes.
For example, in the SLA we set out in detail the response time to critical failures and the rules for regular security reviews. This gives you peace of mind about the stability and confidentiality of your application data.

It depends on the scale of the project and your technical background. If you care about high flexibility and rapid scaling (e.g., you anticipate a rapid increase in users), the cloud (AWS, Google Cloud, Azure) is usually the best option - here you pay mainly for the resources actually consumed, and infrastructure management is simpler.
In-house servers can be advantageous for tight data control or very specific industry requirements. In each case, we can help you choose the optimal server model and configuration so that the costs are appropriate to the needs of the project.

As much as possible - we work according to agile methodologies (Agile/Scrum). We divide each project into weekly or bi-weekly sprints, so we can adjust the scope and schedule on the fly if priorities change. This model reduces the risk of getting 'fixated' on functions that turn out to be less important at the end of the project.
Within the agreed budget, we also propose to do an MVP (Minimum Viable Product) - deliver the key functionalities first, and the less critical elements can wait for further stages.

As much as possible. External integrations are one of our specialties. Most often we use REST APIs or GraphQL interfaces to connect with already existing software. At the analysis stage, we determine exactly what functionality the integration is to have (e.g. order data exchange, inventory synchronization, invoice handling, etc.).
Good integration usually translates into time savings, as key information flows between systems automatically, without the need for manual copying.

Although we are primarily a software house, we work with trusted partners who specialize in SEO, SEM and social media campaigns. We can also offer basic SEO optimization right from the programming stage of an application or website.
If you want a comprehensive service, we can arrange a meeting with our network of partners - then together we will refine the marketing and technology strategy so that the application can effectively reach the right audience.

Absolutely no conflicts. We can work together as an external team, complementing the competence of your programmers. A joint project allows you to share knowledge and speeds up development, because we distribute tasks according to specialties.
Sometimes we implement solutions that are later maintained or developed by the client's internal IT department. In this case, it is crucial to clearly establish the roles and responsibilities of each party, which we describe in the contract and in the project management process.

We help in the basic scope - in the code of the application we make sure that the collection and storage of user data meets the requirements of RODO (e.g. appropriate database structure, mechanisms for deleting data). On the other hand, strictly legal issues (regulations documents, privacy policies, contract templates) are best consulted with an experienced law firm.
We often work with external lawyers specializing in IT law, so we can suggest a partner or jointly coordinate legal requirements early in the project.

Although we don't always list all of our completed projects in our official presentation, we have already worked in a wide variety of sectors (including e-commerce, fintech, medical, education, logistics, B2B). When it comes to industry X, we can conduct a detailed needs analysis with you to show you how to transfer past experience and proven practices to your business model.
Often a short 'proof of concept' implementation is useful to assess whether the technology solutions will work for 100% in a given context.

A well-designed interface often requires iteration - so it can be continuously improved. Even at the design stage, we work with experienced UI/UX Designers to create prototypes and mock-ups (such as in Figma). We can also conduct user testing to make sure the design meets real market expectations.
However, if the need for a complete overhaul of the interface arises after the launch, we propose to conduct a usability audit. Based on it, we will provide a plan of action and a quote for the redesign - so that each change is well thought out and realistically improves the user experience.